Enterprise Solution Cycle

Data Center (DC) \ Central server

  • Can be cloud based (AWS or local)Hosting of ERP
  • Hosting of CRM system
  • Hosting of security system
  • Typically includes a DR (1:1) platform also

    Firewall

    • Provides complete security
    • Connects all external networks like TCP\IP, IP-PBX, etc.

    Customer care platform

    • Complete customer care management
    • Ticket generation
    • Internal sale force management
    • External customer database support

    Banking & NBFI Solution Cycle

    Data Center (DC) \ Central server

    • Would be connected with CBS or core software
    • Core connected would be secure via ISO 8583 or similar secured API
    • Hosting of ERP
    • Hosting of CRM system
    • Hosting of security system
    • Typically includes a DR (1:1) platform also

    Firewall

    • Provides complete security
    • Connects all external networks like TCP\IP, IP-PBX, etc.
    • Provides AAA services, if required
    • Connects to the Alternative Delivery Channels (ADC) of the bank or NBFI

    Customer Care Platform

    • Complete customer care management via traditional and Social Media channels
    • Ticket generation
    • Internal sale force management
    • External customer database support with tracking
    • Provides complete customers management like eKYC, Access\validation, etc.

    Privacy Policy

    Terms & Condition

    FAQ

    Address

    House 31, Road 17, Block E (Abdul Alim Nakib Road) Banani, Dhaka, 1213 Bangladesh

    Contact

    +8801755511140

    info@bijoy.tech